TECHNOLOGY & INNOVATION
Innovation that keeps your estate ahead.
From AI reporting to co-botics, we integrate technology that saves costs, sharpens standards, and enhances occupier experience.
LEVERAGING TECHNOLOGY
Smarter solutions, seamless service
Innovation drives us forward. Our advanced technology solutions streamline operations, boost efficiency, and enhance the customer experience. JPC uses the latest tech to provide real-time reporting, data analysis, and more. London-centric businesses and corporate services need complete visibility and control.
TECHNOLOGY, DATA & INNOVATION
Smart cleaning in action
Technology that empowers our people and enhances the customer experience. Our core operating model is based on a data-led cleaning service, combining technology and people to drive efficiency, transparency, and sustainability across all London sites.
Sensor Technology
Footfall & occupancy sensors trigger cleans based on real use, ensuring visibly clean spaces during peak periods.
Wearable Technology
Operatives receive real-time tasks and alerts, enabling rapid, customer-focused response.
Digital Quality Audits
eCAT auditing with photo evidence and instant reporting to BNP.
Dynamic Scheduling & GPS Tracking via SENSE
Optimises deployment, confirms attendance, and supports safe lone working.
NFC / QR Feedback Points
Building users can log cleaning requests instantly, improving responsiveness and engagement.
LMS Platform
Tracks inductions, safety and customer experience training for every operative.
Samsic ONE Dashboard
Live portal displaying KPls, audit results, and sustainability data for total transparency.
ESG Materiality Tracker
Monitors energy and resource usage, linking data to the UK Carbon Calculator for transparent sustainability reporting
Carbon & ESG Intelligence Platform
Aggregates data from site, transport and consumables to report on emissions and progress against sustainability targets.
CO-BOTICS
Freeing people to focus on detail.
We deploy collaborative robotics for repetitive tasks, allowing our teams to focus on precision and high-touch interactions with occupiers. It’s a blend of human pride and machine consistency, the best of both worlds.
SMARTER SERVICE
AI tools with real-world impact
Our in-house systems provide live dashboards, transparent reporting, and predictive insights, so you know exactly how your estate is performing, from energy usage to occupier feedback.
100%
Visibility across sites
£12k-£40k
Average annual client savings in external reporting
Real-time
Data feeds for ESG compliance
EXPERIENCE MAPPING
Best in class service & Customer Cxperience (CX)
Our service is built through hospitality-trained teams, ensuring that every occupier and visitor interaction is met with professionalism and care.
At the heart of our delivery is our Customer-Experience-led Training & Development Framework. We embed structured, award-winning training for all our operatives and management, including Workplace Concierge Training for operatives and Emotional Intelligence Training for senior staff, ensuring teams deliver not only cleaning excellence but also hospitality focused service aligned with building user, tenant and client expectations.
Our CX model is led by our CX Manager, who is dedicated to ensuring our customer experience is best-in-class and constantly evolving to meet the changing client and industry needs.
REAL-WORLD RESULTS
Designed for London, Built for Excellence
We have re-professionalised cleaning for standards that speak. Our Workplace Concierge Model’ is a two day training to elevate customer and guest interactions from your cleaning frontline: ensuring enjoyable, friendly and helpful user journeys across your premises.
Our bespoke training model is independently recognised by Investors in Customers. We add value to all cleaning contracts: heightening UX on site through the personal interactions.
AWARDS
Accreditations & Awards
JPC by Samsic is the only cleaning company recognised internationally for Customer Experience.
Our forward-thinking approach has been recognised with national awards in ESG, smart solutions, and customer insights, proving that innovation isn’t just a word, it’s a measurable result.
GET STARTED
Let’s raise the standard for your building.
Whether you’re managing a landmark estate or a boutique property, our team is ready to listen and deliver.