Facilities Management
Facilities management in London, built around your people.
Philosophy
JPC by Samsic provides facilities management in London for buildings that want one partner looking after the whole workplace experience. Cleaning, front of house, washrooms, waste and workplace support, run by one team and one contract manager.
Most buildings end up with a different provider for everything. Then the handovers start, the gaps appear and nobody owns the problem when something slips. We bring those services together, so there’s one standard, one point of contact and one team who knows your building inside out.
Our approach comes from hospitality. The best workplaces feel like a good hotel: you’re welcomed, things are ready before you need them and nobody has to ask twice. Our teams act as ambassadors for your building, looking after the people in it as much as the space itself.
Founded in London in 1987 and now part of Samsic, a global facilities management group, we combine the scale of a group with the personal service of a family business.
SERVICES
What we bring together
Cleaning and hygiene
Daily commercial and office cleaning, periodic and deep cleaning, specialist floor and carpet care, high-level and window cleaning, and washroom services and consumables.
Front of house and workplace support
Concierge-style housekeeping, reception, meeting room set-up, mailroom and porter services.
Waste, specialist and reactive services
Waste management, recycling and WEEE compliant IT disposal. Pest control, post-construction and fit-out cleaning, event support, pressure washing and public realm cleaning, and a rapid response when something unexpected happens.
Reporting and ESG support
Clear service reporting for every contract, plus waste, recycling and product data you can take straight into your own ESG reporting.
GET STARTED
Let’s talk about your building.
What it’s like to work with us
One team, one contract
One contract manager who knows your building. One set of service levels. One report that shows how it’s all going. When something needs sorting, you know exactly who to call.
Someone there, day or night
Our support team is available around the clock for urgent issues, so a spill, a washroom problem or a waste issue gets dealt with before it becomes a complaint.
People who represent you well
Every cleaner and front of house team member in your building is a full-time JPC employee, vetted before they start with DBS checks, references and a five year employment history.
Trained to look after people
Our Customer Experience programme teaches teams to look after occupiers as well as spaces. It won us Excellence in Customer Experience at the IWFM Impact Awards 2024, and we hold Investor in Customers’ A Company That Cares accreditation.
Standards you can see
Every contract runs on our QC2 approach: quality, consistency and compliance, with regular audits built in. Smart solutions send teams where they’re needed rather than round a fixed route.
Built around your building
Your hours, your occupiers, your budget. You don’t have to move everything at once. Start with what matters most and add services as you go.
Better for your people, better for your building
A well-run building does more than look good. Here’s what joining it up does for yours:
People who feel looked after
Occupiers who want to stay
Fewer suppliers to manage
One point of accountability
Spaces ready before they’re needed
Finishes and fittings that last longer
Services where they’re actually needed
GET STARTED
Bring it all under one roof.
Talk to us about a joined-up service built around your building.
Who we look after
Corporate offices and headquarters, mixed-use buildings, financial and legal offices, life sciences and pharmaceutical facilities, data centres, technology and media businesses, and private members’ clubs and casinos. That includes buildings like the Leadenhall Building, Chiswick Park, The Bower, Broadgate and White City Place, and brands such as Monzo, Pinterest, SharkNinja and The Economist.
Frequently Asked Questions
What does facilities management from JPC include?
The soft services that keep a building running day to day: cleaning, washrooms, waste and recycling, front of house and workplace support, and specialist and reactive services. We cover Central, Greater and Outer London.
Can we combine cleaning with other services?
Yes. You can start with cleaning and add front of house, workplace support and specialist services under the same contract and the same contract manager.
Do you offer support out of hours?
Yes. Our support team is available 24/7 for urgent issues like spills, washroom problems and waste.
What kinds of buildings do you look after?
Offices and corporate headquarters, mixed-use buildings, financial and legal offices, life sciences facilities, data centres, technology and media businesses, and private members’ clubs and casinos.
How do you report on performance?
Every contract has agreed service levels, regular audits and a contract manager who knows your building. Our reporting shows what has actually been done, and we can provide data for your ESG reporting.
Can you take over from our current providers?
Yes. When we take over a contract we follow a step by step TUPE mobilisation process, so your existing team transfers across to us.
How much does facilities management cost?
It depends on the size of the building, the services you need, the number of sites and the hours you need covered. We’ll give you a clear proposal after we’ve walked the building with you.
How do we get started?
Book a walkthrough. We’ll visit your building, talk through what you have now and what you need, and send a proposal built around it.
GET STARTED
One partner for your whole workplace.
Book a walkthrough and we’ll show you what joining it up would look like.